Contact Us
Order Processing:
Normally orders for stock items are shipped within 3 working days upon receipt of order.

Special Orders:
Custom colors are available on all products. Special orders require up to 5 working days to produce. Please call for price quotations. Custom colors tinted in the factory in less than 100 gallon lots will be charged a $30.00 tint fee. All non customer accounts must leave 30% deposit upon placing order for special tinting or items.

Shipping Information:
Orders of less than 100 Gallons to a single location will b charged a $40.00 delivery charge in the Tri-State area.

Claims for Damages or Shortages:
Shortages and exposed damages must be noted on the delivery ticket and signed for by the carrier at time of delivery. Concealed damages must be reported to the carrier immediately, if possible, or within 15 days from delivery date. An inspection report must be obtained from the carrier within 15 days. Notify Amsterdam Color Works Inc. within 7 days of receipt of goods as to items damaged or short. We will replace merchandise and file claim with carrier. When or if claim is accepted by carrier, we will issue a credit against the invoice.

Customer Pick Up:
Pick ups can be made on Weekdays from 7:30 am to 4:00 pm unless other arrangements are made.

Open Credit Policy:
All invoices, unless prior special arrangements or conditions of payment have been established, are in full within thirty (30) days of invoice date. Where a slow payment becomes chronic we will: re-evaluate our decision to extend credit privileges, pending satisfaction of the outstanding obligations: and add a finance charge of one percent per month of overdue balance.

Prices and Terms Subject to Change Without Notice.

Returns:
Returns accepted only with prior authorization. Merchandise returned with our permission and because of our error may be returned for full credit at invoice price. Merchandise returned for other reasons, but with our authorization must be returned freight prepaid and credit will be issued at invoiced prices less 20% handling charge. In either case all merchandise must get authorization.

Limited Warranty:
If, After application and surface preparations in accordance with label directions, this product does not perform in accordance with intended use and application, either replacement product or refund of cost will be made, at the sole option of the manufacturer and only after proof of purchase. Neither labor costs nor any consequential damages are covered by this limited warranty. This product is sold subject to the understanding that the buyer assumes all risks of use of handling which may result in loss or damage which are beyond the control of Amsterdam Color Works Inc. such as, incompatibility with other products and the manner of their use or application.

Home
Copyright 2007 Amsterdam Color Works, Inc.